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“How can I improve the customer focus
of my organisation?”
To survive, organisations must focus on the
demands of their customers. However, often it is hard to know what
customers want. Faxion helps organisations to become more customer
oriented in several ways. Know your customer
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Fast
surveys: Faxion shows you what's in the mind of your customers or
employees with fast and short surveys. Concrete research based on Net
Promotor Score or satisfaction-methods give you a clear advise on what
to improve. |
| ☑ | Clear windows:
Often, your work and company ask a lot of your attention and in such a
situation it might be hard to watch outside your organisation. With my
blog, De Glazenwasser (in Dutch) I help you to stay focussed and see
what's happening outside your company. |
Games, games, games
| ☑ |
Testing
games
and apps:
Faxion has developed a simple and fast method to help developers with
testing games and apps for the iPhone, iPod and iPad. Tests are
performed by anonymous groups of real gamers. |
Faxion is founded by Ellen de Lange-Ros. More about my background and experience can be read on my CV. At Articles & Presentations, you find publications of Faxion on customer focus (in dutch and english).
When you would like to get more information, please don't hestitate to contact Faxion.
